Return and Refund Policy

If within the 7-day period*, you are unsatisfied with your purchase*, you may return it for a full refund (less shipping costs) If returned between 8- 30 days we will charge 18% restocking fee. Any order out of the USA when cancelled will be charged an extra 7% financial charge extra.We do not require a return authorization number to process a return. Follow this procedure to return merchandise:

All returned merchandise must be in the original packaging with UPC (barcode) intact ( IF THE BAR CODE IS MISSING OR DOES NOT MATCH WE WILL NOT BE ABLE TO REFUND ), including instruction sheets, accessories, cables, etc.

Pack item(s) in original shipping container or suitable container that will not damage merchandise during return shipping. Cut out and affix the shipping label to the parcel.

Ship to AETARMS POLICE EQUIPMENT at the address on the front side of the invoice. Ship returns via US Mail or UPS freight prepaid and insured.

AETARMS POLICE EQUIPMENT is not responsible for return shipping costs or return shipping damage. C.O.D. shipments are not accepted. Shipping costs will not be refunded. We cannot accept returns of special order items, customized items or embroidery work. Returned merchandise for refund for purchases made by credit card will receive account credit. Orders that were paid by check or money order will receive repayment within 15 days of receipt of returned merchandise.

Special order items or returns with damaged packaging will be subject to a 30% restocking fee. Under garments with opened packages are not returnable. Garment returns must not be worn, are in marketable condition and returned in their original packaging. Returned merchandise that does not meet these conditions will be sent back to the purchaser.

Detailed information and return/exchange instructions can be found on the reverse side of your invoice/receipt

To return merchandise, place the item in its original packing and shipping container. Please ship returns freight prepaid and insured to:

310 N Indian Hill Blvd , # 402
Claremont
California 91711

* Only exception to the rule is for the purchase of ammunition and Magazines, once order the order cannot be cancelled ,

All magazines and ammunitions are treated as special orders once ordered cannot be cancelled, Due to heavy demand we ship all are magazines first ordered first shipped basis and we try our best to ship it within 2-4 weeks but it can vary as per the manufacturer. Please if you don’t want to wait calls us about availability before placing the order.

(NOTE : 7 DAY PERIOD MEANS THAT THE PACKAGE SHOULD BE STAMPED BY THE END OF THE 7TH BUSINESS DAY ,FROM THE DAY IT HAS BEEN DELIVERED TO THE BILLED ADDRESS)